Intro

Kensai takes your security and that of your data very seriously. Having built many enterprise level platforms before, our team have taken industry-leading measures to ensure the safety on our platform and when using our services. Whilst we cannot disclose the exact details of our security measures, we believe it is important for our customers and clients to understand the extensive measures we have put in place to protect your activities to the highest level. If we can answer any specific questions about your security please email [email protected].

Please read these security documents along with our Terms and Privacy Policy.

Data Centre Security

Our services platform is hosted on infrastructure created and provided by Google and Amazon. This means your data is secured and protected by leading tech companies who have made significant investment and research into security.

Our system is infinitely scaling and self-healing so data loss through attack or systems failure is mitigated.

All traffic to the servers is encrypted as it’s handled by https or TLS.

We encrypt and store all backups in multiple secure cloud locations.

Application and Service Security

We makes sure all account passwords are salted and hashed, meaning our employees nor any person is able to read them. Lost logins must be reset.

We utilise strict account security measures with session management functions and options for 2-factor authentication login.

Our software is security penetration tested by multiple companies at server and application level to defeat any vulnerabilities.

Our whole service is covered by TLS.

Login pages from both mobile and web browsers is handled over TLS for security.

All data is handled in strict accordance with our Privacy Policy.

Internal Security

Access to all client data is restricted to relevant users within our teams.

Our offices are secured by locked access.

We only utilise strong passwords across all internal and third-party applications, including 2-factor authentication where applicable.

All our computers are secured by strong password and login notification.

All internal computers are protected by auto-updating security software, including firewalls and anti-virus.

We conduct security audits of all third party software in use.

We constantly train our employees on the importance of security and data handling, especially their duties and obligations under GDPR.

 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

C/O Kensai Security Team
Kensai LTD
193 Levita House Ossulston Street
London
NW1 1EZ
United Kingdom

[email protected]

This document was last updated on January 20th, 2019

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